This policy was last updated: January 29, 2019
Personal Information We Collect.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Most browsers are set to accept cookies by default. If you wish to disable cookies, you may do so through your individual browser options. However, this may affect your ability to use our Site. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. General information on cookies can be found at: http://www.whatarecookies.com/.
Additionally when we communicate with you, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, bank transfer numbers, e-transfer accounts, and paypal accounts) email address, and phone number. We refer to this information as “Contact Information.”
How Do We Use Your Information?
We use the Contact Information that we collect generally to fulfill any communications and provide services (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Contact Information to:
- Communicate with you;
- Screen our communications and potential clients for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with email campaigns, advertisements, and information relating to our services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We may also use the Device Information to deliver advertising and/or retargeting campaigns through ad networks such as Google AdWords and Facebook Ads; however at this time we do not.
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by visiting:
- Facebook: https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of these services and more by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Do Not Track.
Please note that if we detect you have “Do Not Track” activated in your browser, we will not ask for tracking data from you. However, data collection from forms, email, and on-site chat you actively participate in are not covered under Do Not Track.
As an added benefit to all visitors to our Site, we anonymize all IP addresses that are tracked with Google Analytics.
Your GDPR Rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill communication or projects we might have with you (for example if you use our contact forms), or otherwise to pursue our legitimate business interests. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Links To External Websites.
Throughout our Site, there may be links to and from third party websites. If you follow a link to any of these websites or services, please note that they will have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check their policies before you submit any information to those websites.
When you communicate with us through the Site or other means, we will maintain your Contact Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello(at)altitudedesigns.ca or by mail using the details provided below:
78 George St, Suite 204